Privacy Policy
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Last Updated: January 2024
Introduction
At ConnectPhone E-SIM, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our eSIM services and website.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our services:
Personal Information
• Name, email address, and phone number
• Billing address and payment information
• Account credentials and preferences
• Customer support communications
Usage Information
• Device information and identifiers
• eSIM activation and usage data
• Website usage and analytics data
How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our eSIM services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
Data Sharing and Disclosure
We may share your information in the following circumstances:
• With service providers who assist us in operating our services
• When required by law or to protect our rights
• In connection with a business transfer or merger
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use information about you. You can control cookies through your browser settings, but this may affect the functionality of our services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date.
Contact Us
If you have any questions about this Privacy Policy, please contact us through our support channels.