Privacy Policy

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Last Updated: January 2024

Introduction

At ConnectPhone E-SIM, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our eSIM services and website.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

Personal Information

Name, email address, and phone number

Billing address and payment information

Account credentials and preferences

Customer support communications

Usage Information

Device information and identifiers

eSIM activation and usage data

Website usage and analytics data

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our eSIM services

Process transactions and send related information

Send technical notices, updates, and support messages

Respond to your comments, questions, and requests

Monitor and analyze trends, usage, and activities

Data Sharing and Disclosure

We may share your information in the following circumstances:

With service providers who assist us in operating our services

When required by law or to protect our rights

In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and receive a copy of your personal data

Rectify inaccurate or incomplete data

Request deletion of your personal data

Object to or restrict processing of your data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you. You can control cookies through your browser settings, but this may affect the functionality of our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels.

Privacy Policy - ConnectPhone E-SIM