Terms of Service
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Last Updated: January 2024
Introduction
Welcome to ConnectPhone E-SIM. These Terms of Service ('Terms') govern your access to and use of our eSIM services, website, and related services. By using our services, you agree to be bound by these Terms.
Acceptance of Terms
By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our services.
Service Description
ConnectPhone E-SIM provides eSIM connectivity services that allow you to:
• Purchase and activate eSIM data plans for international travel
• Access mobile data services in supported countries
• Manage your eSIM account and usage through our platform
User Responsibilities
You are responsible for:
• Ensuring your device is compatible with eSIM technology
• Providing accurate and complete information when creating an account
• Maintaining the security of your account credentials
• Using our services in compliance with applicable laws and regulations
Payment and Billing
Payment terms:
• All prices are displayed in the currency specified at the time of purchase
• Payment must be made before eSIM activation
• Refunds are subject to our refund policy as outlined below
Refund Policy
Refund eligibility depends on various factors including activation status, usage, and timing of the request. Please contact our support team for specific refund inquiries. Generally, unactivated eSIMs may be eligible for refund within a specified period, while activated eSIMs are typically non-refundable.
Limitation of Liability
To the maximum extent permitted by law, ConnectPhone E-SIM shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
Intellectual Property
All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by ConnectPhone E-SIM and are protected by international copyright, trademark, and other intellectual property laws.
Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without cause or notice, for any reason including, but not limited to, breach of these Terms.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on this page and updating the 'Last Updated' date. Your continued use of our services after such changes constitutes acceptance of the new Terms.
Contact Us
If you have any questions about these Terms of Service, please contact us through our support channels.